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  • Where are you located?
    our address is 21 Foch st north shore.
  • Will I have Rusty mail?
    No, we have upgraded our letterbox to have stainless steel inside the mail compartment & newspaper hole to ensure your mail never touches a rusty surface.
  • Can my mail be stolen?
    your mail compartment can be locked via either key or combination lock. If this is not a concern you have you can opt for a key less turnsnib.
  • Will somebody steal my Letterbox?
    It would be difficult to as the fixings are concealed internally. If you have a number and street name cut out it will be useless to 99.9999% of people.
  • Will the corten leach a rust stain onto the Perspex?
    Over the years we had found this to be a common problem, we have solved this by creating an exclusive mounting system that spaces the Perspex 5mm from the Corten box ensuring the Rust runoff does not leach onto the Perspex.
  • Will the glue holding the Perspex to the corten fail once it rusts?
    Yes, over the years we have discovered that no matter what glue is used, after a few years the corten eventually rusts in between breaking the glues bond, HOWEVER! we have designed an exclusive mounting method where our Perspex is bolted rather than glued.
  • Will people actually knock on my door and ask where it came from?
    (this is actual customer feedback) – we put a small metal art badge on the top right corner of every letterbox for 2 reasons, 1. that we are extremely proud of our product and 2. to answer the question of where it came from for passers-by.
  • Will my mail get wet?
    The stainless steel mail slot option is a weather proof mail compartment, there is also an added seal between the stainless mail slot and the corten to prevent rain getting into your mail. If you opt for a steel mail slot we add a hood to prevent rain from getting into your mail compartment, this option is rain resistant.
  • Will the hinges rust and eventually stop working?
    No. these are 316 stainless steel.
  • What if I don’t like the design?
    A design proof provided to ensure you get your dream letterbox – no fabrication is started until you have a design that is PERFFECT! and give us written confirmation that you are ready to proceed with the design chosen.
  • How long will my letterbox last?
    We provide a lifetime structural guarantee.
  • What if i loose my key?
    Not to worry, we can organize a new set of keys for you. This will incur a fee of $10 plus postage if required.
  • Can I add lighting later?
    Yes. Every letterbox comes standard with provisions for a light bar to be placed and shine light at the perfect angle to illuminate you Perspex flawlessly.
  • I would like to lock my letterbox but don’t like keys.
    Our letterboxes can be fitted with a combination lock instead on a cam lock.
  • Can I get a mail slot big enough for A4 letters?
    Yes. If you would like a larger mail slot please let us know at the time of placing your order.
  • How do I receive parcels?
    Upgrade to our modern parcel box and receive parcels up to (insert parcel size)
  • Do you deliver?
    We deliver Australia wide via various couriers to ensure you get the best possible delivery price and options to suit the delivery address Eg tail lift truck if delivery is to a residential address or cheaper freight if the delivery is to a commercial premises with unloading facilities. Please note these couriers will not give you a delivery time, just a tracking link you can follow to check its progress and a delivery day. If you are local to Geelong we use Geelong express who we have found to have great service and pricing. Geelong express can give you a call one hour before delivery. Please note for this option you will need someone on the receiving end to help unload.
  • Will it fit in my car?
    The dimensions of the letterbox you choose are accurate so you will be able to measure your car space to ensure your letterbox will fit.
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